Privacy Policy
Website Operator
This website is operated by Europa Finest, Global Tower, Neue Mainzer Str. 32-36, 60311 Frankfurt am Main, Germany. Privacy requests can be sent through the Contact page.
Personal Data We May Collect
We may process names, email addresses, phone numbers, messages, booking details, guest numbers, stay dates, payment-related references, and communication history when needed to respond to enquiries or manage bookings.
Contact Form Data
When you submit a contact form, we process the information you provide so we can respond to your request. The form uses server-side validation, CSRF protection, and rate limiting.
Booking and Payment-Related Data
Booking and payment-related data may be processed to prepare offers, confirm stays, request payment, issue confirmations, and handle support. Exact payment provider details should be added once confirmed.
Technical Data
Technical data such as IP address, browser, device information, request time, and server logs may be processed for security, troubleshooting, fraud prevention, and website operation.
Cookies and Tracking Technologies
The website uses cookies and local storage for session handling, cookie consent, and site functionality. Google Analytics is loaded on the homepage only after analytics consent is accepted.
Third-Party Services
The codebase includes Google Fonts, Font Awesome, Bootstrap/Popper CDN scripts, Flatpickr, SweetAlert, Google Maps embeds on property pages, Google Analytics on the homepage after consent, and PHPMailer/SMTP for email delivery. These services may process technical data when loaded.
Google Services
Google services detected in the project include Google Analytics, Google Fonts, and Google Maps embeds. Data processing by Google depends on the service used, user consent where required, browser settings, and Google’s own privacy terms.
Legal Basis Under GDPR
Processing may be based on contract preparation or performance, legitimate interests in operating and securing the website, legal obligations, and consent where required for analytics or non-essential technologies.
Storage Period
Data is stored only as long as necessary for the purpose collected, legal obligations, dispute handling, accounting requirements, or security needs. Exact retention periods should be completed by the website operator.
Your GDPR Rights
Depending on applicable law, you may have rights to access, correct, delete, restrict, object to processing, receive a copy of your data, and withdraw consent. You may also have the right to lodge a complaint with a supervisory authority.
Privacy Contact
For privacy requests, contact: Europa Finest, Global Tower, Neue Mainzer Str. 32-36, 60311 Frankfurt am Main, Germany, or [email protected].